Refund Policy Generator
Publish a clear Refund Policy for your store, SaaS, or service. Download as PDF.
Refund Policy
1. Overview
At [Company], we want you to be satisfied with your purchase. This Refund Policy applies to subscription plans and digital services purchased through [website]. Effective 1970-01-01.
2. Refund Window
You may request a refund within 14 days of your original purchase date. Requests made after this window will not be honored unless required by law.
3. Eligibility
Refund requests must be made within the refund window. The product must not have been substantially used or downloaded.
4. Non-Refundable Items
The following are not eligible for refund: Custom orders, gift cards, and services already rendered..
5. How to Request a Refund
Email [email] with your order number and reason for the request. We will respond within 5 business days.
6. Processing Time
Approved refunds are processed to your original payment method within 5–10 business days after approval. Depending on your bank, it may take an additional 3–5 business days to appear in your account.
7. Partial Refunds
We may issue partial refunds where only part of the product was defective, or where the product was partially used.
8. Cancellations
You may cancel a recurring subscription at any time from your account. Cancellation stops future billing but does not automatically trigger a refund for the current period, subject to the refund window above.
9. Chargebacks
Please contact us before initiating a chargeback. We are committed to resolving billing disputes quickly and fairly.
10. Changes to This Policy
We may update this Refund Policy from time to time. The updated policy will apply to purchases made after the new effective date.
11. Contact
Questions? Contact [Company] support at [email].